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SAP CRM Internet Sales Application(ISA) E-Commerce
( 58 Öğeler )
Customer relationship management
is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service. [1] According to Forrester Research, spending on customer relationship management is expected to top $11 billion annually by 2010, as enterprises seek to grow top-line revenues, improve the customer experience, and boost the productivity of customer-facing staff.[2] Once simply a label for a category of software tools, customer relationship management has matured and broadened as a concept over the years; today, it generally denotes a company-wide business strategy embracing all customer-facing departments and even beyond. When an implementation is effective, people, processes, and technology work in synergy to develop and strengthen relationships, increase profitability, and reduce operational costs.[3]
http://en.wikipedia.org/wiki/Customer_relationship_management
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NetWeaver
( 3 Öğeler )
SAP NetWeaver is SAP's integrated technology platform and is the technical foundation for all SAP applications since the SAP Business Suite. SAP NetWeaver is marketed as a service-oriented application and integration platform. SAP NetWeaver provides the development and run time environment for SAP applications and can be used for custom development and integration with other applications and systems. SAP NetWeaver is built using open standards and industry de facto standards and can be extended with, and inter operate with, technologies such as Microsoft .NET, Sun Java EE, and IBM WebSphere. SAP NetWeaver's release is considered as a strategic move by SAP for driving enterprises to run their business on a single, integrated platform that includes both applications and technology. Industry analysts refer to this type of integrated platform offering as an "applistructure" (applications + infrastructure). According to SAP, this approach is driven by industry's need to lower IT costs through an enterprise architecture that is at once (1) more flexible; (2) better integrated with applications; (3) built on open standards to ensure future interoperability and broad integration; and, (4) provided by a vendor that is financially viable for the long term.[1] SAP is fostering relationships with system integrators and independent software vendors, many of the latter becoming "Powered by SAP NetWeaver". SAP NetWeaver is part of SAP's plan to transition to a more open, service-oriented architecture and to deliver the technical foundation of its applications on a single, integrated platform and common release cycle.
http://en.wikipedia.org/wiki/NetWeaver
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SAP (Other & Projects)
( 1 Makale )
SAP AG (ISIN: DE0007164600 , FWB: SAP , NYSE: SAP ) is a multinational software development and consulting corporation, which provides enterprise software applications and support to businesses of all sizes globally. Headquartered in Walldorf, Germany, with regional offices around the world, SAP is the largest software enterprise in Europe and the fourth largest software enterprise in the world as of 2009. [2] The company's best known product is its SAP Enterprise Resource Planning (SAP ERP) software.
http://en.wikipedia.org/wiki/SAP_AG
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ABAP
( 1 Makale )
ABAP (Advanced Business Application Programming, originally Allgemeiner Berichts-Aufbereitungs-Prozessor, German for "general report creation processor"[citation needed]) is a very high level programming language created by the German software company SAP. It is currently positioned, alongside the more recently introduced Java, as the language for programming SAP's Web Application Server, part of its NetWeaver platform for building business applications. Its syntax is somewhat similar to COBOL.
http://en.wikipedia.org/wiki/ABAP
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